Enabling an AI-Driven, Patient Care-Focused Transformation

CHALLENGE & OPPORTUNITY

Novant Health was focused on three key business initiatives: improving the patient experience, capturing and managing clinical outcomes, and talent acquisition/retention. We were asked to help deliver on those targets by delivering business, digital, data, and IT (infrastructure) transformation.

SOLUTION HIGHLIGHTS

• Created and presented an executive-level enterprise information strategy
• Built a data platform roadmap that provides information as a shared asset
• Developed data products for real-time informed decision making
• Optimized Azure Big Data platform to enable expanded use of Microsoft capabilities
• Implemented a mobile app to facilitate timely engagement across team members

KEY BENEFITS

• Enables business intelligence and AI through an enterprise data platform, delivering a landing area (HL7, Epic), data warehouse, data intelligence (revenue cycle, HR dashboards) and AI functions
• Facilitates enhanced patient experience and employee satisfaction
• Delivers an HL7 ingestion and storage framework, facilitating reliable and compliant data exchanges